gmp99 Official Documents

Privacy Policy gmp99 — Our Commitment to Protecting Your Personal Data

Your privacy is our priority. This policy transparently explains how gmp99 collects, uses, stores, and protects your personal information every time you use our platform.

Updated: 1 January 2026

Why Your Privacy Is Safe with gmp99

Six core data protection principles we uphold every day without compromise.

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256-bit SSL Encryption

All data transmitted between your device and gmp99 servers is protected by industry-standard 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.

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Secure Data Storage

Your personal information is stored on protected servers and accessed only by authorised personnel. We follow the principle of data minimisation — we only retain what is strictly necessary.

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No Data Selling

Gmp99 does not sell, rent, or disclose your personal data to third parties for marketing purposes. Your information belongs to you — it is not a business commodity.

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Full Transparency

We clearly and accurately explain why each piece of information is collected and how it is used. There are no hidden terms or misleading language in our privacy policy.

You Are in Control

You have the right to access, correct, or request deletion of your personal data at any time. gmp99 fully respects these rights and facilitates the process through our customer support.

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24/7 Security Monitoring

The gmp99 security system continuously monitors account activity to detect any suspicious access attempts. All anomalies are identified and addressed immediately by our security team.

Types of Data We Collect & Their Purposes

We believe in transparency. Here is a complete summary of the data we collect and why we need it.

Data Type Example Information Purpose of Collection
Identity Data Full name, national ID number, date of birth KYC identity verification, fraud prevention
Contact Data Phone number, email address Account communications, security notices, support
Financial Data Bank account number, account holder name Processing deposits and withdrawals
Technical Data IP address, device type, web browser Account security, fraud detection, analytics
Usage Data Game records, transaction history Customer support, security audits, compliance
Cookie Data Session cookies, preference cookies Better user experience, automatic login

Quick Summary: gmp99 only collects data that is necessary, uses it solely for the stated purposes, does not sell it to third parties, and you may request deletion of your data at any time.

1. Introduction

Gmp99 ("we", "Platform") is fully committed to protecting the privacy and security of every user's personal data. This Privacy Policy ("Policy") clearly and transparently describes how we collect, process, store, and protect your personal information when you interact with the gmp99 platform — whether through our website, mobile app, or other channels we provide.

This policy is to be read together with Terms and Conditions gmp99. By using our platform, you agree to the data processing practices described in this Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us for further enquiries.

2. Personal Data We Collect

Gmp99 collects personal information from you through various means as you use our platform. The type of data we collect depends on how you interact with the platform:

Data you provide directly:

  • Account registration information: full name, phone number, email address and password.
  • Identity verification (KYC) information: copy of national ID or passport, verification selfie, proof of residential address.
  • Financial information: bank account holder name, bank account number or e-wallet details for processing deposits and withdrawals.
  • Communications with us: records of conversations with the customer support team via Live Chat or email.

Data collected automatically:

  • Technical data: IP address, device type, operating system, web browser type and version.
  • Log data: login and logout times, in-platform actions, navigation history.
  • Cookie data: session information, language preferences, and display settings.
  • Location data: regional information based on IP address for compliance and security purposes.

3. How We Use Your Data

Every piece of information we collect is used for legitimate, clearly stated purposes. gmp99 will not use your data for any other purpose without your prior consent. The following are the primary purposes for which your data is used:

  • Account management: Registering, verifying and maintaining your user account on the gmp99 platform.
  • Transaction processing: Processing deposits, withdrawals and any other financial transactions you carry out.
  • Identity verification: Carrying out the required KYC process to ensure platform security and regulatory compliance.
  • Platform security: Detecting and preventing fraud, money laundering, unauthorised access and other illicit activities.
  • Customer Support: Assisting you whenever you contact our support team with any enquiry or issue.
  • Platform communications: Sending important notices related to your account, security updates and transaction information.
  • Service improvement: Analysing aggregated usage patterns to improve the user experience on the platform.
  • Legal compliance: Complying with applicable legal and regulatory obligations.

gmp99 only uses your data for the purposes stated above. We do not use your data for automated decision-making that significantly affects you without human review.

4. Data Sharing with Third Parties

Gmp99 understands that your trust depends on how we handle data sharing. We firmly does not sell or rent your personal data to any party for marketing purposes. However, there are limited situations where we need to share data with certain parties:

  • Payment service providers: Financial institutions, payment processors, and e-wallet providers that facilitate your transactions. They receive only the data necessary to process your payment.
  • Technology service providers: Companies that provide technical infrastructure, cloud services, and system maintenance to gmp99. All such providers are bound by strict confidentiality agreements.
  • Regulatory authority: Competent authorities where we are legally required to disclose certain information.
  • Audit and compliance: Independent auditors requiring limited access to specific records for security and compliance audit purposes.

All third parties we work with are bound by strict data protection agreements. They are only permitted to use your data for the purposes we specify.

5. Data Security

Protecting your personal data is a responsibility we take very seriously. gmp99 implements a range of technical and operational security measures to ensure your data remains protected at all times:

  • 256-bit SSL encryption: All data communications between your device and gmp99 servers are encrypted using the latest SSL/TLS protocols.
  • Database encryption: Sensitive data stored in our databases is encrypted using AES-256 encryption standards.
  • Access controls: Access to users' personal data is restricted solely to staff who require it to perform their duties.
  • Continuous monitoring: Our security monitoring system operates 24 hours a day, 7 days a week to detect any threats or unusual activity.
  • Regular security testing: gmp99 conducts regular penetration testing and security audits to identify and address any vulnerabilities.
  • Two-factor authentication: We provide an additional layer of security through two-factor authentication (2FA), which you can enable in your account settings.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. Should any security incident involving your data occur, we will notify you in a timely manner as required by law.

6. Cookie Policy

Gmp99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential cookies: Required for core platform functions such as session authentication and login security. These cookies cannot be disabled.
  • Performance cookies: Helping us understand how users interact with the platform so we can improve it. All data is collected anonymously.
  • Preference cookies: Storing your preference settings such as language and region to ensure a more comfortable experience.

You can control or disable cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the gmp99 platform.

7. Data Retention Period

Gmp99 retains your personal data only for as long as necessary to fulfil the purposes stated in this Policy or as required by law. The following are general guidelines for our data retention periods:

  • Active account data: Retained for the duration your account is active and for a reasonable period after account closure.
  • Financial transaction records: Retained for a minimum of seven (7) years for audit and financial regulatory compliance purposes.
  • KYC Records: Retained for a minimum of five (5) years after the business relationship ends, in line with compliance requirements.
  • Support communication logs: Retained for two (2) years for reference and service improvement purposes.
  • Technical log data: Retained for ninety (90) days for security and technical troubleshooting purposes.

Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with our internal procedures.

8. Your Rights as a User

As a gmp99 user, you have certain rights regarding your personal data. We are committed to making it easy for you to exercise these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of your personal data subject to applicable legal obligations.

Right to Object

You may object to the processing of your data for certain purposes that are not legally required.

Right to Portability

You have the right to receive your personal data in a machine-readable format for transfer to another platform.

Right to Restriction

You may request that we restrict the processing of your data in specific situations during a complaint investigation.

To exercise any of the above rights, please contact the gmp99 support team via Live Chat or email. We will process your request within thirty (30) business days.

9. Children's Privacy

Gmp99 Platform not intended for individuals under the age of 18. We do not knowingly collect personal data from children or minors. If we discover that personal data of a minor has been collected without valid parental or guardian consent, we will take immediate steps to delete that information and close the relevant account.

If you believe that your child or a minor has registered on our platform, please contact us immediately so we can take the appropriate action.

10. Amendments to the Privacy Policy

Gmp99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to you via an in-platform notice or email at least seven (7) days before taking effect.

The "Updated" date at the top of this page will always reflect the latest version of the Privacy Policy. We encourage you to review this page periodically. Continued use of the platform after any amendments take effect will be considered your acceptance of the revised Policy.

11. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the processing of your personal data, the gmp99 team is ready to assist you. You can reach us via:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the platform.
  • Email: [email protected] — we aim to respond within 24 hours on business days.

The gmp99 privacy team will handle every enquiry with care and ensure your rights as a user are fully respected.

Your Data Is Safe. Your Game Is Secure.

Knowing how gmp99 protects your privacy lets you play with greater peace of mind and confidence. Join millions of members who trust gmp99 as their preferred online gaming platform.

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